Shipping & Delivery PolicyFast, reliable, and secure delivery for every handcrafted order

At ArtCraftMakers.com, we take pride in delivering handcrafted products with care, authenticity, and reliability. Each item reflects the skill of artisans, and we ensure it reaches you safely – whether you’re in India or anywhere across the globe.

Order Processing

All orders are processed within 1–3 business days after confirmation. Since many of our products are handmade, some items may require additional preparation time. In such cases, the estimated processing time will be clearly mentioned on the product page.

Orders are not shipped on Sundays or public holidays. If there is a delay due to high demand or unforeseen circumstances, we will notify you promptly.

Shipping Within India

We offer delivery across India through trusted courier partners.

• Standard Delivery Time: 3–7 business days
• Shipping Charges: Calculated at checkout based on location and order value
• Free Shipping: Available on select orders or promotions (as applicable)

Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

International Shipping

We proudly ship our handicrafts worldwide, bringing traditional artistry to your doorstep.

• Delivery Time: 7–15 business days (may vary by country)
• Shipping Charges: Calculated at checkout based on destination and package weight
• Customs & Duties: International orders may be subject to customs duties, taxes, or import fees as per your country’s regulations. These charges are the responsibility of the customer.

Please note that customs clearance may occasionally cause delays beyond our control.

Packaging

We use secure and eco-friendly packaging to ensure that every handcrafted item reaches you in perfect condition. Fragile products are carefully wrapped with protective materials to prevent damage during transit.

Order Tracking

Once your order is dispatched, you will receive tracking details via email. You can use this information to track your shipment in real time.

If you face any issues with tracking or delivery, feel free to contact our support team.

Delivery Issues

If your order is delayed, lost, or arrives damaged:

• Contact us within 48 hours of delivery
• Share your order details and photos (if applicable)
• Our team will assist you with a replacement, refund, or resolution as per our policies

Address & Delivery Accuracy

Please ensure that your shipping address and contact details are accurate at the time of placing your order. ArtCraftMakers.com is not responsible for delays or failed deliveries due to incorrect information.

Contact Us

For any shipping or delivery-related queries, reach out to our support team at:

Email: support@artcraftmakers.com
Working Hours: Monday to Saturday, 10 AM – 6 PM (IST)

We are committed to delivering not just products, but the essence of craftsmanship—right to your doorstep.